The Practical Leader

MAY 1, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. This showed that roughly 85% of the time the failure is caused by the system, processes, structure, or practices of the organization. Accountability is a mess in many organizations.

Process 52

Process System Management Root Cause Analysis 52

The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. Wholistic approaches focus on interconnections and cause-and-effect relationships.

System 52

System Organization Levitt Root Cause Analysis 52

The Practical Leader

JUNE 14, 2023

Fad surfing in the C-suite often leads to dunking trainees in the training tank , slogans, improvement projects, marketing campaigns, motivational programs, educational fix-them efforts, etc. The main cause of those failures is a partial and piecemeal effort.

Root Cause Analysis 52

Root Cause Analysis Mission Statement Travel Restructuring 52

Harvard Business Review

JULY 31, 2017

Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. There has been a rapid uptake in health care, consumer marketing, crime reduction, agriculture, scientific research, and many other areas. Academics may not have helped us.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Deming Institute

FEBRUARY 15, 2016

Root cause analysis. 14) Create a structure in top management that will push every day on the above 13 points. Marketing mix. 6 Sigma Statistical tools to analyze Market data BCG matrix. Procedures Poka-yoke , visual management , SMED and 5S. Cause and effect diagram. Leadership. Customers.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Harvard Business Review

OCTOBER 3, 2014

First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Develop a robust root cause analysis capability. They are not left alone to develop root cause analysis insights in a vacuum.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

OCTOBER 3, 2014

” First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Develop a robust root cause analysis capability. They are not left alone to develop root cause analysis insights in a vacuum.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Retail 8