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Building a Digital-First Culture: The Chief Digital Officer’s Blueprint

N2Growth Blog

The CDO’s mandate extends beyond mere technology implementation; it encompasses the development of comprehensive digital strategies and the cultivation of a culture that embraces continuous innovation. Essential Skills for a Chief Digital Officer The role of a CDO demands a unique blend of strategic vision and technological expertise.

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The Intangibles: Leadership Approach & Authenticity

N2Growth Blog

Regardless of what industry or professional function you work in, you undoubtedly could rattle off a list of metrics or KPI’s by which your performance is measured, if asked. The Overwhelming World of Metrics and Measurement With all of this data, it is easy to over-index on crunching the numbers.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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Navigating Uncertainty in 2024: Succession Planning in Turbulent Times

N2Growth Blog

Effective leadership development programs and a proactive approach can address these challenges, enabling organizations to cultivate a resilient workforce that can efficiently manage crises and strategic succession transitions. Foresight and proactive management must command the planning process.

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Leadership and Time

N2Growth Blog

Even though time is a key success metric, I am always amazed at how many leaders don’t manage it as such. The first step in making the most out of your time begins with the understanding that time itself is a key success metric. Leveraging time is all about making good choices…are you making good choices?

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Virtual Visionaries: Harnessing Virtual Executive Coaching for Modern Leaders

N2Growth Blog

Without the physical presence and non-verbal cues, leveraging technology to bridge this gap becomes essential. However, ensuring both parties have a reliable internet connection and the necessary technological capabilities is crucial to avoid disruptions and distractions during the coaching sessions.

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How to use Measurement to Manage Like a Pro

Lead on Purpose

While you might hear these statements from any manager, they all have one thing in common: the lack of specificity. Organizations need good managers and exceptional leaders (at all levels of your business). Define Your Metrics. A research paper titled Metrics: You are what you measure by John R. How strong is the team?

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