10 Books You Should Read This Summer 2023
Leading Blog
JUNE 16, 2023
Ford by Richard Norton Smith - (April 2023) The Wisdom of the Bullfrog : Leadership Made Simple (But Not Easy) by Admiral William H.
First Look: Leadership Books for April 2023
Leading Blog
APRIL 1, 2023
THE WISDOM OF THE BULLFROG draws on these and countless other experiences from Admiral McRaven’s incredible life, including crisis situations, management debates, organizational transitions, and ethical dilemmas, to provide readers with the most important leadership lessons he has learned over the course of his forty years of service.
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The Strategy Book
Leading Blog
SEPTEMBER 12, 2012
Second, there are some of the most influential tools from the field of strategy and management. Third, there are tools that I have found valuable in my work with some of the most successful organisations in the world."
Strategy 284
284 
LeadershipNow 140: June 2023 Compilation
Leading Blog
JUNE 30, 2023
Podcast: @jamesstrock interviews Richard Norton Smith author of An Ordinary Man: The Surprising Life and Historic Presidency of Gerald R.
Altman 302
302 
The Best Leadership Books of 2023
Leading Blog
DECEMBER 12, 2023
Culture Is the Way : How Leaders at Every Level Build an Organization for Speed, Impact, and Excellence by Matt Mayberry (Wiley, 2023) Former NFL Pro, world-renowned keynote speaker, and management consultant Matt Mayberry delivers an incisive and hands-on blueprint to employee engagement and peak productivity. But you're ambitious.
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The Key Observation In Managing Strategy Is Managing Change
Six Disciplines
AUGUST 1, 2011
Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. They need to understand that managing strategy is managing change and they may need to be the change agent.
The Key Observation In Managing Strategy Is Managing Change
Six Disciplines
AUGUST 1, 2011
Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. They need to understand that managing strategy is managing change and they may need to be the change agent.
A Closed-Loop Strategy Execution System
Six Disciplines
OCTOBER 4, 2011
Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. By creating a closed-loop management system, companies can avoid such shortfalls. Kaplan and Dr. David P. Discipline I.
System 98
98 
Leaders Can’t Execute Strategy
Great Leadership By Dan
AUGUST 24, 2017
Change management, which is taught, has been the default approach for strategy execution, but it is a subset of execution and more importantly does not work for implementing corporate strategy. Norton and their Palladium associates. I call this the “Strategy Execution Skills Gap”. Kaplan and David P.
Execution 211
211 
Balanced Scorecard - The Next Big Thing?
Six Disciplines
APRIL 4, 2011
Many corporate managers have been introduced to a corporate management system called the Balanced Scorecard. Thus, as a manager or business leader, if the system has not yet been encountered, it most likely will be in the near future. Indicative of the system's growth, many of these implementations are less than six months old.
“And how are we today?” How I introduced daily morale as a powerful KPI
Chartered Management Institute
NOVEMBER 12, 2024
One thing we do know for sure is that, in the early 1990s, Robert Kaplan and David Norton invented the balanced scorecard , a tool to monitor performance that wasn’t solely related to financial progress. These unattributed stories, repeated around the internet, are difficult to verify.
KPI 105
105 A Closed-Loop Strategy Execution System
Six Disciplines
OCTOBER 4, 2011
Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. By creating a closed-loop management system, companies can avoid such shortfalls. Kaplan and Dr. David P. Discipline I.
System 85
85 
Where is your cave?
Chartered Management Institute
FEBRUARY 15, 2011
In the movie Fight Club the lead character, played by Edward Norton, attends various support groups in a bid to cure his insomnia. At one such group it is suggested that he finds his 'cave' to shut off the maelstrom of the outside world and find peace. You are not watching this post, click to start watching
Norton 70
70 Norton 70
70 
What Makes Six Disciplines for Excellence A Different Kind Of Business Book
Six Disciplines
APRIL 27, 2011
“Harpst's book is the first book I’ve read that takes the best education from (Good To Great, E-Myth Manager, others) and combines them into one book. Skip Angel, Random Thoughts of a CTO). Not so much “read”, as “used.” ” (Ethan Johnson, The Vision Thing).
CTO 101
101 How the Ikea Effect Can Ruin Your Consulting Business
David A Fields
JULY 13, 2016
A few years ago Michael Norton and his buddies wrote about “The Ikea Effect” which they describe this way: “When people construct products themselves, they come to overvalue their (often poorly made) creations.” This turns out to be an important finding for consultants.
Consultative 60
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Performance Measurement
Strategy Driven
JULY 13, 2011
While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Examines ways to maintain and grow value through mergers, acquisitions, and portfolio management.
ROIC 62
62 
Levers of Organization Design: A book review by Bob Morris
First Friday Book Synopsis
APRIL 13, 2011
Levers of Organization Design: How Managers Use Accountability Systems for Greater Performance and Commitment Robert Simons Harvard Business Press (2005) Eloquent and Essential Practicality Unlike subtitles of so many other recently published business books, the one for Levers of Organization Design correctly identifies its author’s primary objective: (..)
Organization 89
89 
Blogging on Business Update from Bob Morris: Week of 10/29/12
First Friday Book Synopsis
NOVEMBER 4, 2012
Bogle Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics James Taylor HBR Guide to Getting the Right Work Done Various Contributors The Leader’s Pocket Guide: 101 Indispensable Tools, Tips, [.].
Taylorism 80
80 
How Can You Shield Your Small Business From Disaster?
Strategy Driven
MAY 29, 2020
Start by making sure that you have the latest anti-virus and malware software installed with regular security patches – Norton even make this type of software specifically for small businesses. Make sure that when you transfer data it’s sent securely via an encrypted data transfer service.
Insurance 65
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CEOs, Get to Know Your Rivals
Harvard Business Review
JULY 25, 2014
I decided to test his claim by interviewing current and former C-suite executives, including Bob Crandall, former CEO of American Airlines; David Norton, former CMO of Harrah’s casinos; Will Ethridge, CEO of Pearson Education; and Pat O’Keefe, former CEO of Watts Water Technologies. Play to your strengths, not your rival’s.
CEO 14
14 
The Surprising Secret to Selling Yourself
Harvard Business Review
AUGUST 29, 2012
A set of ingenious studies conducted by Stanford's Zakary Tormala and Jayson Jia, and Harvard Business School's Michael Norton paint a very clear picture of our unconscious preference for potential over actual success. Then the "managers" were asked, "What would you pay him in his sixth year?" his potential) in his first five years.
Norton 17
17 
Identifying the Biases Behind Your Bad Decisions
Harvard Business Review
OCTOBER 31, 2014
Managers can use this knowledge to improve the effectiveness of a process or system inside their organizations. Just as an architect thinks carefully about how to best design environments and physical spaces to avoid inefficiencies, managers can adopt choice architecture. We commonly think of leaders as managers.
Norton 14
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Blogging on Business Update from Bob Morris (Week of 1/21/13)
First Friday Book Synopsis
JANUARY 27, 2013
I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS The Master and His Emissary: The Divided Brain and the Making of the Western World Iain McGilchrist Mastermind: How to Think Like Sherlock Holmes Maria Konnikova The Fourth Great Awakening & the Future of Egalitarianism Robert [.].
Blog 95
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HBR’s 10 Must Reads on Strategy: A book review by Bob Morris
First Friday Book Synopsis
MARCH 7, 2011
HBR’s Ten Must Reads on Strategy Various contributors Harvard Business Press (2011) How to create “a unique and valuable position” by deciding what to do…and not do This volume is one of several in a new series of anthologies of articles that initially appeared in the Harvard Business Review, in this instance from 1960 until [.].
Review 85
85 
How to Manage Your Former Peers
Harvard Business Review
DECEMBER 19, 2012
This is especially true if you are now managing people who used to be your peers. It's tough," says Robert Sutton, a professor of management science and engineering at Stanford University and the author of Good Boss, Bad Boss and The No A **e Rule. Talk to your current boss or with HR about how to manage it.
Management 12
12 
Taming the Tiger Boss
Harvard Business Review
MAY 30, 2011
Over a number of sessions we struggled unsuccessfully to find ways to help her manage this stress. Teresa Norton ( [link] /) is an executive coach based in Hong Kong. Christine's compass was set to look for what is not working perfectly and this set her, and those around her, up for endless frustration and stress. HR did find a taker.
CFO 16
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On Creative Accounting: Two Creativity Myths
Harvard Business Review
NOVEMBER 29, 2010
Say that in a roomful of managers, and you get nervous laughter. Created by Robert Kaplan and David Norton in the 1990s, this system for assessing organizational performance builds on, but goes way beyond, traditional accounting methods. "Creative accounting" is really bad. Except when it's good. Consider " The Balanced Scorecard."
How We’ll Really Feel if Robots Take Our Jobs
Harvard Business Review
JANUARY 16, 2015
The “enormous doom and gloom” about “botsourcing,” as Harvard Business School’s Michael Norton puts it, is part of the reason he and Kellogg School of Management’s Adam Waytz set out to study the emotions surrounding the question of robots in our workforce.
Norton 8
8 Three Things that Actually Motivate Employees
Harvard Business Review
OCTOBER 23, 2013
One sales manager, a former actor, recited Shakespeare at a customer meeting and won over skeptical executives. As my HBS colleague Michael Norton shows in his book Happy Money , giving to others boosts happiness. Managing people Motivation' .” “We’re working on the most advanced technology.”
Motivation 14
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How CMOs Can Work with CIOs to Gain Customer Insight
Harvard Business Review
NOVEMBER 9, 2012
A recent study (also from IBM) indicates that more than 70% of CMOs feel they are underprepared to manage the explosion of data and "lack true insight.". Gene Morphis, former CFO of CVS and David's Bridal suggests: "There is an interesting intersection between risk management and innovation that emerges in the CMO-CIO interface."
CIO 13
13 New Research: Rituals Make Us Value Things More
Harvard Business Review
DECEMBER 12, 2013
Kathleen Vohs and Yajin Wang of the Carlson School of Management at University of Minnesota, along with Francesa Gino and Michael Norton of Harvard Business School, conducted a series of studies looking at how ritual changed the experience of consuming a variety of foods.
Norton 14
14 
How to Prioritize Your Work When Your Manager Doesn’t
Harvard Business Review
JANUARY 24, 2017
Prioritizing work can be frustrating, especially if you work for a hands-off manager or a company that doesn’t give you clear goals. ” It’s easy to point blame at our managers and organizations when we experience high levels of stress or an overwhelming amount of work. Most of us face this reality each and every day.
What It Takes to Become a Great Product Manager
Harvard Business Review
DECEMBER 13, 2017
Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Self-management: Being a PM can be incredibly stressful. Company Fit.
Products 9
9 
How to Let Go at the End of the Workday
Harvard Business Review
NOVEMBER 23, 2017
Chris, a senior manager at a New York design studio can’t sleep. Katrina, the production manager at a well-known publishing house is distracted by a work email at the dinner table. Research from Francesca Gino and Michael Norton has shown the power of such rituals or routines. VCG/Getty Images.
Stress 9
9 Race Issues
Harvard Business Review
NOVEMBER 1, 2018
In this episode of HBR’s advice podcast, Dear HBR: , cohosts Alison Beard and Dan McGinn answer your questions with the help of Tina Opie, a management professor at Babson College. How does race affect your workplace? Instead of always feeling like an outsider, you feel as if you belong.
P&L 8
8 
How to Work with a Bad Listener
Harvard Business Review
AUGUST 24, 2017
When talking to a distracted boss, for example, she suggests letting your manager “know that she’s on the hook for something” and that there is a “deliverable” that’s needed by the conversation’s end. If upper management isn’t on board, it’s going to fall apart.
How To 17
17 Treat Employees Like Business Owners
Harvard Business Review
DECEMBER 8, 2015
Many large corporations manage to find big bundles of shares (and huge amounts of cash) for executive compensation, even though there’s little relationship between senior-management pay and financial results. It takes a careful mix of mission, management, and culture. It doesn’t have to be. Insight Center.
ESOP 8
8 
How U.S. Law Needs to Change to Support the Self-Employed and Gig Economy
Harvard Business Review
JULY 23, 2018
The basic idea of income insurance is the same as unemployment insurance: to provide a minimum level of financial stability without removing incentives to sensibly manage risk. In a promising first step towards covering all workers, Congresswoman Eleanor Holmes Norton (D-DC), the chair of the U.S.
Insurance 14
14 The Case for Listening to the Maniacs
Harvard Business Review
JULY 18, 2014
Norton of Harvard Business School. Lovers or haters of a product can be the canary in the coal mine — an early warning system that can alert managers to problems,” says Avery, who by the way has a great piece on consumer relationships in the current issue of HBR. Avery and Michael I.
Norton 8
8 
Research: Performing a Ritual Before a Stressful Task Improves Performance
Harvard Business Review
JANUARY 10, 2017
In a series of experiments , I investigated this question with Juliana Schroeder, Jane Risen, Francesca Gino, Adam Galinsky, Michael Norton, and Maurice Schweitzer. But a zany, irrational ritual can’t actually improve performance, can it? We tested whether pre-performance rituals can improve performance by reducing anxiety.
Stress 8
8 
Why the U.S. Government Is Embracing Behavioral Science
Harvard Business Review
SEPTEMBER 18, 2015
Similarly, as I wrote in the past , organizations can identify more effective management practices through a better understanding of human behavior. Behavioral science can help managers design new practices, suggest improvements to existing ones, or provide ex-post explanations of why people reacted in a particular way.
Letter 8
8 The Right Way to Brag About Yourself
Harvard Business Review
MAY 20, 2015
In both our social and professional interactions, we commonly focus on managing the impressions that others form of us, especially when these others do not know us well. Research I conducted in collaboration with my Harvard Business School colleagues Ovul Sezer and Mike Norton shows that observers find the strategy insincere.
Norton 8
8 
How Self-Service Kiosks Are Changing Customer Behavior
Harvard Business Review
MARCH 11, 2015
To start, four researchers at the Rotman School of Management, Duke’s Fuqua School of Business, and the National University of Singapore did a study where they found that , when a liquor store changed from face-to-face to self-service, the market share of difficult-to-pronounce items increased 8.4%.
Banking 8
8 Podcast: After Hours
Harvard Business Review
OCTOBER 16, 2018
Why Management Practice Matters. In this episode, Mihir sits down with HBS economist Rafaella Sadun, who has dug deep into why and how management practices matter with award-winning large-sample empirical work. A weekly podcast featuring the leading thinkers in business and management. Download this podcast. More HBR Podcasts.
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