Next Level Blog

FEBRUARY 1, 2022

The authors argued that companies had to pick between one of three paths to value creation and success in the market – operational excellence, customer intimacy or product leadership. Back in my own days as an executive, I was hugely influenced by a book called The Discipline of Market Leaders. How do things actually get done?

Company 246

Company Customer Intimacy Schein Long-term 246

Marshall Goldsmith

MAY 19, 2013

In the “old days,” a person was hired into a position, learned the job, and – usually because of some form of functional proficiency – received a promotion into management. Then, as a manager, this same person could tell a few people what to do. The world is changing too rapidly.

Follow-up 147

Follow-up Learning-by-Doing Wireless Drucker 147

Deming Institute

MARCH 25, 2019

20 to 25 years of efforts to transform the systemic nature of business operations…. Edgar Schein, “Culture are the assumptions we cannot see”. Dr. Deming used to have a very simple way of saying this…our prevailing system of management has destroyed our people. Perhaps there some interesting implications…. Gold stars.

Senge 63

Senge Education Deming Industry 63

Strategy Driven

SEPTEMBER 12, 2011

Organizations that fail to continuously revise assumptions about their operating environment (i.e. Information overload is the management crisis of the 21stcentury. Fighter Pilots and Special Operations teams have discovered and used a secret to continuous improvement – a tool every enterprise can benefit from.

Short-term 63

Short-term Learning-by-Doing Tools Schein 63

Harvard Business Review

MARCH 14, 2016

I was meeting with a client last week, the CEO of a global asset management firm. Robert Cialdini’s research on commitment and consistency shows that if we publicly commit to a goal we are more likely to honor it because it becomes part of our identity and we dislike operating in ways that contradict that identity.

Organization 8

Organization How To Cialdini Schein 8