Remove Management Remove Operations Remove Tacit Knowledge
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What Business Leaders Need To Know About AI

Eric Jacobson

Then the other kind of data that organizations have that might give them a competitive advantage is all the tacit knowledge that is not documented anywhere but exists in the minds and experience of their best performing employeesthe people who are true experts and masters of their professional craft (be that sales or operations or legal work).

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What Business Leaders Need To Know About Artificial Intelligence

Eric Jacobson

Then the other kind of data that organizations have that might give them a competitive advantage is all the tacit knowledge that is not documented anywhere but exists in the minds and experience of their best performing employees—the people who are true experts and masters of their professional craft (be that sales or operations or legal work).

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The Boomers are Leaving! – How to Create and Implement a Knowledge.

Strategy Driven

But when they do leave, they will take with them years of institutional knowledge acquired on the job. Despite the media coverage of Boomers and how a tidal wave of retirements could impact business, many senior managers are kicking the can down the road, putting off the job of creating a system and process for capturing knowledge.

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Help Employees Create Knowledge — Not Just Share It

Harvard Business Review

This view of learning was the key driver of “knowledge management systems” that came into vogue in the 1990’s. Without diminishing the value of knowledge sharing, we would suggest that the most valuable form of learning today is actually creating new knowledge. Individuals versus workgroups and networks.

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How Women of Color Get to Senior Management

Harvard Business Review

To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management. How did (or didn’t) managers play a role? They pursue management challenges.

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Facebook Changes Upend Advertiser and Agency Models

Harvard Business Review

Publishers have traditionally sold those "things" to them in an environment that operates with fairly little friction. Even when optimizing to a transaction, they do so with tacit knowledge of what each transaction is worth. These are "things" that display once, and then disappear, unless more of them are bought.

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Algorithms Make Better Predictions — Except When They Don’t

Harvard Business Review

Further, algorithms cannot (yet, anyway) tap intuition — the soft factors that are not data inputs, the tacit knowledge that experienced managers deploy every day, nor the creative genius of innovators. So what should managers, especially leaders, do? Algorithms only operate on the inputs they’re provided.