Management Operations Video 
Let's Grow Leaders
NOVEMBER 7, 2021
What does that mean for your managers and front-line employees? I answered all their tough questions, as opposed to preparing my team managers to do so. When I stepped away, my managers did not have the experience, skills, or courage to step into that role (see also How to Be a More Courageous Manager).
Let's Grow Leaders
SEPTEMBER 29, 2021
” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.
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Let's Grow Leaders
MAY 11, 2021
A former marine, Virg is an absolute expert in creating an operating cadence to build a high-performing team. What an operating cadence is (and why it matters). Best practices for establishing your own operating cadence. How to build a high-performing team through an effective operating cadence.
N2Growth Blog
OCTOBER 1, 2010
In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.
N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
Let's Grow Leaders
MAY 19, 2014
I love this Harvard Business Review video, The Biggest Mistake a Leader Can Make. I would fit right in on that video. Team leaders operate under constant pressure- up-down-and sideways- coupled with limited control. They manage them like employees instead of connecting as humans. In fact, you may even think, See that!
Lead on Purpose
MARCH 30, 2013
One of the primary themes of Lead on Purpose is leading effectively regardless of whether you are in a position of authority – in a ‘management’ position. However, I was recently introduced to a new tool that will help managers and leaders of small to large groups direct their teams more effectively. The tool is called ThEME.
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