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Frontline Festival: Leaders share tips about professional development

Let's Grow Leaders

Next month’s Frontline Festival is all about favorite apps and technology. One way John Hunter of Curious Cat Management Improvement continues to learn is by reading posts of bloggers he follows. She admits it takes follow-through and that there’s no magic (in her opinion) white paper to revolutionize her life.

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Companies Need To Win Customer Trust In New Technologies

The Horizons Tracker

With the news awash with dramatic predictions about the impact new technologies will have on society and the workplace, it’s perhaps understandable that trust in digital technology can be low among customers. “Our white paper explores benevolence as one of the four key factors which affect customers’ trust perception.

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How Good Leadership Can Impact Employees’ Innovative Behavior

Leading Blog

Despite this, many managers and leaders make the same mistake. According to a survey conducted by the employee engagement platform Achievers, 43% of respondents say their managers are OK in giving recognition, while one in five admit their managers are horrible in giving proper recognition.

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Highlighting Our November Sponsor: Remote Leadership Institute

Lead Change Blog

While technology has made it easier than ever to stay connected, it has also made the leader’s job that much more complex. That’s why they created a white paper, Stop Email Overload: 3 Simple Steps to Tame the Email Monster! Getting the white paper is as simple as clicking here. And much more!

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The Rules of Retention

Chart Your Course

of non-management workers reported being engaged at their current job. They also provide more than double the market average in training time for entry-level employees, and offer clear paths for advancement into management. Leadership training is also critical for managers, as it equips them to guide and groom their staff.

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Employee Appreciation The Wegman Way

Chart Your Course

Its technology? “We try to always give managers plenty of time to familiarize all staff with any changes so they aren’t taken off guard.” In its best places to work poll, Fortune magazine asked employees, “Does management have a clear vision where it is going?” Its location?

Training 264
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Success Begins with Quality Customer Service

Chart Your Course

A white paper by cloud computing firm Aspect on proactive customer care points out the importance of constant contact to make customers more “sticky.” He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal.

Quality 182