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As a manager, take action now to make sure your organization maximizes the potential of all its people, helping them develop the most vital skills for their shifting roles and functions. When necessary, pair them with another mentor who has a particular type of knowledge.
The question to be answered is: how does an organization retain knowledge or share knowledge? Here are some of the ways to spread the knowledge: Set up a KnowledgeManagement System — All topics must be documented and stored in the knowledgemanagement system as a reference for the future.
Your adeptness at managing a team will garner respect from team members as well as higher-ups. Additionally, hone particular types of knowledge or skill that will make others see you as the authority in those areas. You’ve undoubtedly worked to brand yourself in this way while improving your perception. Become a go-to person.
It should be noted that there are two types of knowledge: the factual information that can be acquired by formal education and real-world practices, and knowledge of one''s own "inner" world. It is the second category that uniquely establishes the standard of real leadership.
Plenty of sales are made on this type of knowledge, but I get even better results by going another step. I drill through the B.S. with questions to get specific details about the impact of the situation on their organization’s plans and problems. I hear things like “Our head count is down by 10% but our quota is up 15%!&#
To counter those cohesion and performance risks, managing such a globally-dispersed team requires deliberate planning that helps bridge those boundaries. My colleague, Mark Mortensen, and I have identified two types of knowledge — direct and reflected — that help fill those awareness contextual gaps.
Certainly, knowledge transfer has been a priority of the International Olympic Committee (IOC). Particularly in the last 12 years since the Sydney Games, it has put extensive effort into developing a KnowledgeManagement Program. Difficulty of getting the whole story. Contractual commitment.
Find out what specific types of knowledge people in your industry crave — and lack — and build your area of expertise around it. Manage your workload and communicate proactively. Manage your commitments and workload wisely. Take advantage of them to make a quick impression as a reliable and hard worker.
With this in mind, there are two types of trust— swift trust and passable trust —that are useful to understand for people who work in global organizations. My colleague Mark Mortenson and I identified reflected knowledge as a means for building understanding and trust.
If problem-solving benefits from different types of knowledge, assembling the right combination of people should, in theory, increase the amount of expertise in the room and result in better solutions being proposed. There are two main reasons. Ultimately, brainstorming continues to be used because it feels intuitively right to do so.
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