Marketing Mix Operations Technology 
Harvard Business Review
MARCH 5, 2012
They spend their time sighting targets (through customer segmentation), calibrating trajectories (by optimizing marketing mix), loading ammunition (with messages and offers), firing their weapons (with marketing campaigns), and celebrating successful strikes (from sales). Traditional brands are like artillery.
Harvard Business Review
AUGUST 21, 2014
In general, however, e-commerce operations aren’t as cheap to run as most people think. Their economics greatly resemble those of mail order catalogs—in fact, many e-commerce businesses continue to use catalogs in their marketing mix—and they aren’t all favorable. in operating margins over the past three years.
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