Lead Change Blog

OCTOBER 18, 2018

Ambiguity prevents organizations from operating with focus, discipline, and engagement. It allows product quality issues to persist to the point of costly and reputation-sapping recalls, or market-share erosion. Lack of clarity insinuates itself into the organization in hundreds of ways, both obvious and insidious.

Short-term 211

Short-term Mayo Long-term Audience 211

Coaching Tip

DECEMBER 12, 2010

Over the last few decades, the US has transformed from a "real economy" (where capital market manias tend to be contained by the availability of savings and credit) to a "financial economy" where the unlimited availability of credit leads to speculative bubbles (read: the roaring '20s & '90s) which get totally out of hand.

Banking 105

Banking Mayo Bureaucracy Report 105

Harvard Business Review

OCTOBER 22, 2015

Among the implementing provider groups, Mayo Clinic stands out for its exemplary approach, which has enabled it to consistently enhance care delivery and realize cost efficiencies. We believe that others can learn from Mayo’s disciplined approach for value realization projects. select a project team with the right skill sets.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

DECEMBER 15, 2017

Some health care businesses use duplicate dyad management structures—one to oversee the clinical enterprise and another to oversee the business and operations that support the clinical enterprise. The dyad model can help break down silos, improve the way clinical and operations leaders work together, and coordinate care.

Training 16

Training Health Care Management 360-Degree Feedback 16

Harvard Business Review

DECEMBER 18, 2014

It used to be that hospitals and health systems operated as islands, selecting and purchasing medical supplies, devices and medications in isolation, and keeping their operational and leadership practices to themselves. An example of this type of collaboration is VHA’s Upper Midwest Consolidated Services Center (USMCSC).

Health Care 9

Health Care Retail Mayo Pharmaceuticals 9

Harvard Business Review

OCTOBER 8, 2015

At Mayo Clinic, surgeons who perform lumpectomies or partial mastectomies for breast cancer work during the operation with the Frozen Section Pathology Lab to determine whether all the cancer has been removed. Yes, 20 minutes is valuable extra time in an operating room while the surgeon and staff wait for pathology findings.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

FEBRUARY 6, 2015

Over the past two years, we’ve convened health care leaders at roundtables and other events to discuss the challenges and opportunities they face, both inside their organization and from the external market. More than three-quarters said they are on a good path to successfully compete in their local markets.

Health Care 8

Health Care Management Disruptive Innovation Survey 8