Remove Marketing Remove Norton Remove Technology
article thumbnail

What Makes Six Disciplines for Excellence A Different Kind Of Business Book

Six Disciplines

” (Sam Decker, Decker Marketing). ” (David Daniels, Business & Technology Reinvention). “The approach is current and I love that it ties technology and systems with strategy. ” (David Daniels, Business & Technology Reinvention). Skip Angel, Random Thoughts of a CTO).

CTO 101
article thumbnail

Performance Measurement

Strategy Driven

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

ROIC 62
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CEOs, Get to Know Your Rivals

Harvard Business Review

He claimed that based on this insight he could anticipate their market moves one or even two steps in advance. At the same time, we continued to invest in long-term product development and overseas markets, knowing it was unlikely he could follow us in the short term.”. expansion, out-maneuvering Adelson in the domestic market. “We

CEO 14
article thumbnail

How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

CIO 13
article thumbnail

Three Things that Actually Motivate Employees

Harvard Business Review

The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. ” “We’re working on the most advanced technology.” ” “Our products change lives.”

article thumbnail

Grandiose, Narcissistic, Impulsive E-Personalities — and What They Might Do to the Economy

Harvard Business Review

As the Internet and related technologies have turned money into an even less tangible and further removed concept than the plastic of credit cards, the result may be a new and largely unacknowledged contributor to our economic woes. Norton & Company, 2011). Psychotherapy for your e-tail therapy?

article thumbnail

How We’ll Really Feel if Robots Take Our Jobs

Harvard Business Review

This is evidenced, and perhaps brought on by, the number of news reports about hot new bots, a depressed job market still inching out of a global recession, and a much-discussed “skills gap” when it comes to STEM fields. “We were surprised by how consistent our results were,” reports Norton.

Norton 8