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PR 101: Customer Service Counts

Women on Business

Customer Service Marketing Public Relations Small Business Strategy building relationships creating a better customer experience dawn elyse warden-reeder how to improve customer service keeping your business promise reputation in business warden ettinger group what customers want'

PR 237
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Make It, Don’t Fake It with Sabrina Horn

Let's Grow Leaders

31:07 – How effective leaders can use PR for their organization, brand, or team from a place of integrity. 33:57 – Why honesty is a great marketing strategy. .” 19:06 – Why leaders embrace problems. 20:39 – Nobody is perfect and how to find the values and take responsibility for your leadership.

PR 519
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Marketing the Moon: The Selling of the Apollo Lunar Program

Kevin Eikenberry

Take two marketing and PR professionals with a passion for the history […]. Books Innovation Leadership Learning Apollo Program marketing PR' This book tells us that story – an important part of the Moon program not yet ever explored in this way.

PR 185
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5 Ways Success is Holding You Back

Let's Grow Leaders

When you succeed at something big, was it due to the market, the price, the positioning, the long hours, the social media campaign, the right leadership, the right employees? You Believe Your Own PR. It’s easy to celebrate and move on, instead of taking the time to truly dissect the specific elements that led to that success.

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Leadership and Competition

N2Growth Blog

If you really want to understand a leader’s perspective on the market, ask them about their competition. I’m always on the lookout for new practitioners entering the market where we have practice areas, disruptive technology, or changes in the landscape that could disintermediate certain aspects of the market.

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Inbound Marketing: Great Read for Inexperienced Online Marketers

Women on Business

I just recently finished reading Inbound Marketing: Get Found Using Google, Social Media, and Blogs by Brian Halligan and Dharmesh Shah. Overall, it was a pretty good book and I recommend it frequently to my clients that don’t have any experience in marketing their business online. Have you read the book?

Marketing 162
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Lisa Petrilli: The Character-Based Leader Co-Author Interview

Lead Change Blog

COO and CMO, To Be a Woman CRO (Chief Relationship Officer), CEO Connection Lisa Petrilli’s corporate leadership experience includes running a $750 million medication delivery business and a team of marketers while negotiating [.] lisapetrilli Get your copy now at thecharacterbasedleader.com, Amazon, Barnes & Noble or iTunes

COO 285