The Practical Leader

JULY 6, 2022

In a few short months their high-growth market sharply reversed direction at a dizzying rate. He told her of similar market downturns he’d lived through and the sleepless nights he’d experienced as his life work and life savings hung in the balance. Change is the one quality we can predicate of it.

Wilde 75

Wilde Handbook Learning-by-Doing Open-book 75

Leading Blog

DECEMBER 15, 2021

Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. Emerging Theme: Considering the current state of our private and public discourse, it is not surprising that the quality of grace has surfaced. Grace is a way of looking at life but is only made virtuous when we act on it.

Books 452

Books Leadership Open-book Wiseman 452

Lead on Purpose

DECEMBER 27, 2010

Another leadership quality that Ford emphasized was life-long learning. Edison is thus a perfect example of that one quality that all great leaders possess — accepting failure as part of the process that leads to eventual success. Steve Jobs is a great (perhaps the best) example of understanding your markets. Steve Jobs.

Succession 150

Succession Wilde Learning-by-Doing Examples 150

Six Disciplines

OCTOBER 4, 2013

Customer excellence has to do with those attributes that are of direct interest to customers, such as quality, price, reliability, taste, speed, etc. The first is customer excellence and the second is business excellence. This is the type of excellence that wins product reviews and is featured in advertisements and promotional material.

Franchising 95

Franchising Wilde Price Marketing Strategy 95

Strategy Driven

DECEMBER 31, 2019

It’s not quite industry-standard yet but it has a decent market share for professional designers, particularly newbies and dabblers who don’t want to pay monthly for Adobe’s programs. Just be aware that there’s some serious limits on creativity in the program for those who really want to get wild.

Tools 66

Tools Cost Software Wilde 66

Six Disciplines

MARCH 29, 2013

Customer excellence has to do with those attributes that are of direct interest to customers, such as quality, price, reliability, taste, speed, etc. The first is customer excellence and the second is business excellence. This is the type of excellence that wins product reviews and is featured in advertisements and promotional material.

Franchising 95

Franchising Wilde Price Marketing Strategy 95

Skip Prichard

OCTOBER 28, 2019

I spoke with Nick about their research and their book, WILD THINKING: 25 Unconventional Ideas To Grow Your Brand and Your Business. What is wild thinking? Wild thinking is what happens when you pose 25 thought-provoking questions to 25 intelligent, creative leaders in organizations as diverse as Google, Gap, Time Out and Twinings.

Wilde 66

Wilde Brand Open-book Creativity 66

Building Personal Strength

OCTOBER 14, 2010

Her point-of-contact was Linda Sullivan, Director of Marketing for a brand new hotel, Blanco Luxury Suites. 100% thoroughly prepared and 100% dedicated to quality in the execution. Not long ago I accompanied my wife, Kathleen , on a visit to Blanco, Texas, while she researched an article about this unique town in the Hill Country.

Hotels 88

Hotels Wilde Film Sample 88

Harvard Business Review

JANUARY 13, 2012

And everywhere you go in this gathering of the smartest people in the most exciting business category on the planet, there are marketing mistakes being made. The engineering of electronics has never been healthier, but the quality of the marketing lags far behind. Technology marketing needs to be shameless.

Marketing 15

Marketing Press Release Wireless Industry 15

Harvard Business Review

JULY 21, 2011

Every day, multi-million dollar consumer electronics products suffer the consequences of poor, lazy, ineffective, uninspired, unprepared, overly-technical, follow-the-status-quo marketing. The products at retail are generally good, but the marketing ranges from atrocious to bad. The difference is marketing.

Marketing 12

Marketing Products Productivity Retail 12

The Practical Leader

JANUARY 23, 2012

It’s based on calculating scores for Good Employer (from Glassdoor.com), Good Seller (wRatings using customer evaluations of quality, fair price, and trust), and Good Steward (environment, penalties/fines, CEO compensation, use of tax havens, and society/community contributions). And everyone else is worse off.

Company 53

Company Parcell Books Review 53

Harvard Business Review

OCTOBER 15, 2018

His stated goal is enabling small investors to get access to alternative high-quality investments, such as in private tech companies like Uber and AirBnB. Thus, the most lucrative investment opportunities, with the highest payoff potential, never see the light of public market.

Venture Capitalist 8

Venture Capitalist IPO Company Kleiner 8

Skip Prichard

JULY 22, 2019

Ultimately, Edison’s commercial victories over Tesla were due not to the superior quality of Edison’s ideas but to differences in the men’s innovation capital. Bezos’ approach works especially well when the innovation requires overcoming a lot of market/demand uncertainty (will people buy it?) and we like to stick to our knitting.

Innovation 82

Innovation Social Capital Reputation How To 82

Deming Institute

APRIL 14, 2016

” Granted APS is an extreme example of measurement gone wild, but think about how measurements are impacted by other decisions made in education—from ones at the classroom level to the school system level and even at a national or international level.

System 28

System Education Comparison Influence 28

Harvard Business Review

SEPTEMBER 7, 2016

It was a daunting investment, but well worth the quality-of-life improvement. We serve two markets that are very different but united by the common need for reliable, safe access to energy: outdoor recreationalists and low-income households in emerging markets. Launch day was a wild success.

Marketing 8

Marketing Microfinance Retail Development 8

Women on Business

JANUARY 24, 2011

One half of building business is supplying quality products or services; the other half is skill in building relationships. Evaluate organizations online: their mission, major products/markets, history, and biographies of key participants. Base marketing initiatives on shared values and multiple-agendas.

Press Release 100

Press Release Discount Advertising Sharpe 100

Harvard Business Review

JUNE 29, 2012

The past year or so of Euro-crisis has turned me into a fan of the currency markets. Currency markets impose a fair amount of transaction costs on individuals and businesses, which is of course why people were so enthusiastic about the Euro. The best way to really get a handle on the choice you make is to look at the currency markets.

Short-term 10

Short-term Wilde Crisis Bond 10

Harvard Business Review

SEPTEMBER 22, 2014

Make sure the data used, as well as the processes that generate and organize it, are of the highest possible quality, and that you fully understand them. Using predictive models of demand developed during growth years or for a price sensitive market segment may fail miserably when market conditions change.

Credit Scoring 11

Credit Scoring Price Market Segmentation How To 11

Harvard Business Review

OCTOBER 21, 2016

fairness, management quality) and connect them both to purpose and financial performance. When we replaced our initial measure of purpose with these measures capturing the two types of purpose organizations, we found that only the high Purpose-Clarity organizations exhibit superior accounting and stock market performance.

Company 8

Company Middle Management Survey Analysis 8

Harvard Business Review

MARCH 10, 2014

Inequality, in the broadest sense, is precisely, and perhaps paradoxically, what entrepreneurship is all about: entrepreneurs use their wit and grit to burst into new markets and generate extraordinary wealth, sometimes very quickly, more often over decades. Entrepreneurship, per se, can create many social goods.

Venture Capitalist 8

Venture Capitalist Supply Chain Real Estate Entrepreneur 8

Harvard Business Review

SEPTEMBER 22, 2014

Make sure the data used, as well as the processes that generate and organize it, are of the highest possible quality, and that you fully understand them. Using predictive models of demand developed during growth years or for a price sensitive market segment may fail miserably when market conditions change.

Credit Scoring 8

Credit Scoring Price Market Segmentation How To 8

Harvard Business Review

JANUARY 15, 2015

The painful truth is: attention itself isn’t worth as much as today’s marketers, boardrooms, and beancounters think. Institutions and leaders, obedient students of modern marketing, obsessively ask, “How do we get people to be loyal to us?” And modern marketing makes zombies. It’s not.

Strategy 8

Strategy Porter Marketing Fashion 8

Harvard Business Review

MARCH 6, 2013

By helping local food processors produce safer and more nutritious foods, could we help create sustainable market access and better livelihoods for millions of African farmers and their families? Because PFS is helping COMACO grow, creating markets for her crops, Veronica's income is rising. Enlist on-the-ground support.

Technology 8

Technology Class Engineering Wilde 8

Harvard Business Review

JULY 19, 2013

For my company, I focused on a big market and found a profitable and attractive niche. With Getaroom, I understood the lodging market is massive and knew a niche player could capture a large amount of revenue, but my initial projections were modest and I watched expenses closely. Find your niche in a sizable market.

Entrepreneur 9

Entrepreneur Hotels Travel Call Center 9

Harvard Business Review

DECEMBER 6, 2016

This means self-driving cars have shifted from a period of wild experimentation directly to market adoption — what Paul Nunes and I describe in our 2013 HBR article as “big bang” disruption. If lawmakers don’t handle this correctly — well, consider Red Flag laws.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

MAY 14, 2015

But with $10 billion in 2014 sales and an annual growth rate of 14% over the last five years, the grocery delivery market is booming. But the market void created by this perception is quickly being filled by big players like Walmart and Costco (which many believe will be the largest U.S. But, again, Whole Foods is not alone here.

Price 8

Price Retail Brand Class 8

Harvard Business Review

SEPTEMBER 8, 2011

Enterprise Rent-A-Car , for instance, defines its Enterprise Service Quality index , or ESQi, as the percentage of customers who check the top box in a survey, indicating that they were completely satisfied with their rental. You can't tie compensation to feedback unless you have a method of quantifying that feedback.

Incentives 14

Incentives Metrics Sample Survey 14

Harvard Business Review

FEBRUARY 18, 2014

For one thing, thanks to a long history of exclusive municipal franchising regulations that didn’t end until 1992, the two companies don’t overlap in any market—TWC customers will become Comcast customers (and get arguably better technology and service in the process), but no local market will see a decline in the number of competitors.

Technology 8

Technology Content Information Technology Franchising 8

Harvard Business Review

MARCH 17, 2016

And the things of interest to managers, such as the size of a market, the effects of an advertising campaign, and the true costs associated with a poor quality product, are far more complex than time, weight, and distance. It should be trustworthy, right? Not so — it can be wildly inaccurate.

Advertising 8

Advertising Collins Wilde Survey 8

Harvard Business Review

SEPTEMBER 22, 2011

And Enterprise Rent-A-Car links its Enterprise Service Quality index customer feedback scores to promotions. On the macro level, you can estimate the value of achieving customer loyalty leadership in terms of market share gains or revenue growth. One direct marketer learned this the hard way. Truly reliable feedback and metrics.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 In southeast Michigan – arguably the toughest labor market in the world. UAW wasn’t too happy about that.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 In southeast Michigan – arguably the toughest labor market in the world. UAW wasn’t too happy about that.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Coaching Tip

SEPTEMBER 10, 2011

EntreLeaders understand that ultimately the only power they can use to grow a quality team is the power of persuasion. Passion is not yelling or being wild; it is simply caring deeply. Seven Principles of Marketing. Persuasion is pulling the rope and positional leadership is pushing the rope. You cannot lead without passion.

Mission Statement 135

Mission Statement Goal Energy Wilde 135

Harvard Business Review

AUGUST 11, 2011

Having high ratings from S&P, Moody's, and Fisk thus means a bigger market and lower prices for your debt. Frank Partnoy , a law professor at the University of San Diego and my main tutor in ratings-related matters, has long urged the use of market-based measures such as credit spreads. No one ever takes responsibility.

Credit Rating 13

Credit Rating Bond Price Advice 13

Harvard Business Review

JULY 5, 2016

But the insurgents keep knocking on their door, with new and wonderful offers at better prices or better quality. Yonghui Superstores , for instance, has built a thriving chain of stores in China using a repeatable model that delivers on their mission to produce safe, fresh produce at reasonable prices to the mass consumer market.

Engineering 9

Engineering Long-term Short-term Innovation 9

Harvard Business Review

JUNE 17, 2013

Innovations in Digital and Mobile Marketing An HBR Insight Center. Quality vs. Frequency: What''s Your Mobile Strategy? When Digital Marketing Gets Too Creepy. Wearable devices, like internet watches or Google Glass, offer wildly different interfaces for interacting with digital content. The Mobile Shopping Life Cycle.

Strategy 8

Strategy Content Document Technology 8

Harvard Business Review

FEBRUARY 8, 2011

If you're a product guru, maybe you need a business development or sales-oriented leader to get your vision to market. At the end of the day, if you don't like your partner, all the other great qualities she possesses won't be enough to sustain you through the long haul of building a business. Michael recently co-authored Wild West 2.0

How To 15

How To Long-term Learning Curve Entrepreneur 15