Remove Marketing Remove Reis Remove Technology
article thumbnail

Unicorns Need To Be More Socially Responsible

The Horizons Tracker

Focus on disruption While entrepreneurial disruption has driven market reforms and transformed legacy institutions, it has also displaced professions, industries, and livelihoods, and caused various societal and environmental issues. This ideology, they argue, has sometimes been treated almost like a religious doctrine.

Reis 64
article thumbnail

Fiona Dawson: “My imperative is around breaking down barriers for people”

Chartered Management Institute

Mars gave Fiona a deep knowledge of everything from sales and marketing to general management, and she finally became global president of food, multisales and global customers at the company in 2015. I’ve not been to an investor meeting or a capital markets day where this isn’t the number one question on people’s lips.

Reis 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What It Might Mean If We All Work From Home

The Horizons Tracker

Earlier this year I wrote about the 5th edition of the Technology at Work report from Oxford University and Citi, which found that over half of the U.S. Companies like Google have already said that their employees will be working from home into the summer of 2021, with other technology companies following suit. Shifting sands.

Reis 78
article thumbnail

Traditional Strategy Is Dead. Welcome to the #SocialEra

Harvard Business Review

The fact that they are joined at the hip in so many people's minds means that marketing agencies are thriving — but that the rest of our organizations are not. Companies like REI, Kickstarter, Kiva, Twitter, Starbucks — they get it. They see it as the purview of two functions: marketing and service.

article thumbnail

Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business Review

Lafley, who at the time was CEO of the world’s largest advertiser, Procter & Gamble, introduced a marketing concept he called “the moment of truth” for building brand loyalty. Retailers like Nordstrom, REI, and Anthropologie have customized package tracking experiences that provide visibility into the delivery.

Retail 10
article thumbnail

Big-Box Retailers Have Two Options If They Want to Survive

Harvard Business Review

The use of technology by leading companies from Apple to Uber to personalize their offerings have raised people’s expectations. Customers no longer want anything that is mass-marketed. Outdoor retailer REI goes even further by holding events, classes, and service projects to engage with the local communities around its stores.

Retail 9
article thumbnail

Retailers Can’t Rely on Holiday-Season Gimmicks Like They Used To

Harvard Business Review

All of these require year-round dedication to management and marketing, rather than once-a-year sales gimmicks. Outdoor retailer REI does this well across their channels including email, mobile, website, stores, in-store kiosks, and print. For instance, one of the most popular gifts last year was a gift card from Starbucks.

Retail 8