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Innovation and Overcoming Organizational Stuckness

Mike Cardus

Several years ago, while learning about TRIZ , I came across Nine Windows. PEOPLE = the people that use your service/product or support MARKET POTENTIAL = known or assumed potential. How was the market viewed for your services/product or support in the past? Is there any potential market that is still relevant to the past?

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Quality Tools to Discover Solutions: Nine Windows

Mike Cardus

Nine windows is often used in TRIZ (The theory of inventive problem solving) to explore solutions to a problem in a context of past present and future. Larger organization, More product offerings, More staff, More customers, Outsourcing much of sales, Global Market. Customer phoned or physically came to the location.

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The Number One Key to Innovation: Scarcity

Harvard Business Review

TRIZ , for example — a model devised by Russian inventor Genrich Altshuller — is the original empirically based method, followed by SIT (for "Systematic Inventive Thinking") and a few other updated versions of it. Of the 40 methods spelled out by the TRIZ approach, 8 involve what we would term scarcity.

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Applying a Model for Small Business Continual Improvement

Deming Institute

Marketing mix. 6 Sigma Statistical tools to analyze Market data BCG matrix. DMAIC methodology 8 hidden costs Triz. Customers. 1) Create constancy of purpose. 9) Value your customer by taking care of the 5 keys that will make him happy: product, user, due care, customer services and personnel). Voice of the customer. Processes.

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