Remove McGregor Remove Operations Remove Taylorism
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What Circuit City Learned About Valuing Employees

Harvard Business Review

In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. The next morning, he called McGregor's office and asked for a meeting with him.

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Management’s Three Eras: A Brief History

Harvard Business Review

Others – such as Frederick Winslow Taylor, Frank and Lillian Galbreth, Herbert R. Statistical and mathematical insights were imported (often from military uses) forming the basis of the field that would subsequently be known as operations management. Douglas McGregor’s “Theory Y” is representative of the genre.