“Nailed it.” A lesson in overcoming project complexity
Deming Institute
OCTOBER 12, 2017
The project had been operational for a few months when I joined so the foundation had already been poured. Using Dr. Deming’s diagram of how a system operates, I worked with the team to put together the picture of our project as a system – starting with the Aim (the importance of this project in the larger scope of the organization).
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