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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

Much of my work focuses on involving people in activities and decisions about their work and how it will change as the technology they use changes. Many years after the curtain came down on my Camelot project, I was asked to lead the process / organization side of a large technology project. And so, I relented. So, that’s what I did.

Project 28
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How the Big Data Explosion Has Changed Decision Making

Harvard Business Review

Organizations I work with increasingly struggle to straddle two painfully polarizing operating principles. Technology facilitates greater transparency and visibility throughout enterprise ecosystems. But the managerial and operational ability to act on that data-driven information may not. Who is completing the task?

RACI 8