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The shift marks a significant move away from Henri Fayol's autocratic “command-and-control” type management theories and methodologies which have been in vogue since the early 1900s. This leveling of this pyramid has been reflected within the internal corporate playing fields.
Organizations deploy automation technologies as the primary resource in their Business Process Management. Gone are the days were BPO meant Business Process Outsourcing, with Robotic Process Automation technology fueling new millennium enterprises, BPO has taken on a new meaning, Business Process Optimization.
Our brick institutions have in no way caught up with what today’s technologies make possible in terms of virtual learning and individualized, customized instruction. The scientificmanagement emphasis on efficiency and profit at all costs can no longer take precedence over human values.
But maybe the thrill of accomplishment in these pockets is diverting senior managers’ attention from another, even more critical opportunity: Digital technologies are also rapidly changing how managers can acquire and assess the information they use to develop and execute on enterprise-wide strategy.
Traditional mass manufacturing is based on principles of “ScientificManagement” that date back to the 19th century. Workers specialize in simple, highly routinized operations. They are incentivized to complete operations as quickly as possible. Managers hold virtually all decision-making authority.
Business education today is anachronistic – it has in no way caught up with what today’s communications technologies make possible in terms of individualized instruction and virtual learning. The scientificmanagement emphasis on efficiency and profit at all costs can no longer take precedence over human values.
Frederick Winslow Taylor , regarded as the father of scientificmanagement and one of the first management consultants in the early 1900s, believed workers were incapable of dissecting and improving their jobs. But most companies find it a cultural challenge to adopt these tools.
But maybe the thrill of accomplishment in these pockets is diverting senior managers’ attention from another, even more critical opportunity: Digital technologies are also rapidly changing how managers can acquire and assess the information they use to develop and execute on enterprise-wide strategy.
With Frederick''s Taylor invention of scientificmanagement in the 1880s, and its subsequent assimilation into what we now consider modern management, organizations have used logic and rationality to the eliminate waste, to seek efficiency, and to transfer human knowledge to tools and processes. Serendipity into Performance.
Over the last 250 years, waves upon waves of scientific and engineering advances have brought about an accelerating rise in living standards that even the two deadliest wars in history could not reverse. The forces of technology and management will continue to hold equal sway as the 21st century unfolds.
Taylor , the founder of scientificmanagement who died 100 years ago. The Future of Operations. The technologies and trends shaping tomorrow’s businesses. Michael Power of the London School of Economics describes the resulting explosion of bureaucracy as “the risk management of everything.”
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