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I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. September 11th, the Iraq and Afghanistan wars, the Great Recession, the COVID pandemic, and polarized politics have created our own existential worries. It became required reading in business school classes. Perhaps not.
“These leaders demonstrated an uncanny ability to knit together different constituencies and institutions—brokering relationships and transactions across different levels of political, economic, and social organization.” Robert Waterman on Adhocracy.) They were leading from the middle out.
Underperforming companies like this can also have a strong culture, but the focus tends to be on politics or “the numbers,” rather than on people or products. [ii] Waterman Jr. Waterman Jr. “The top people are inundated with trivia because there are no cultural norms.” Thomas J Peters and Robert H. Harper and Row (1982) p.
Waterman’s In Search of Excellence , that praised the unique management structure and corporate culture of computer then-giant Digital Equipment Corporation (DEC). Furthermore, it exists embedded in the broader context of a society’s political and social ideals and practices – and often, those of many different societies.
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