Let's Grow Leaders

JUNE 24, 2013

As a Retail Store Director, I was out on “store visits” with one of our top executives. It was a ridiculously hot July day. Such excursions always feel like you’re on the hot seat, even on a cool day. My bosses boss was looking for evidence of strong execution, a positive work environment, and delighted [.]

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Environment Retail Execution Leadership Development 381

Strategy Driven

JULY 5, 2024

In the world of retail, creating an appealing and engaging environment for customers is crucial. If you’re curious about what is SEG and how it can transform retail spaces, it involves using high-quality printed fabrics that are seamlessly applied to lightweight, durable frames.

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Retail Environment Brand Merchandising 110

N2Growth Blog

APRIL 9, 2013

This describes Ron Johnson’s role as head of Apple’s retail operation prior to assuming the CEO role at J.C. Johnson was fired today by JCP as his efforts to rebrand and turnaround the struggling retailer failed to get traction.

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CEO Retail Brand Business Model 375

The Horizons Tracker

FEBRUARY 17, 2022

Indeed, research from the Rotman School of Management shows that e-commerce retailers have just 30 seconds to impress customers before they look elsewhere. The retailer’s job, therefore, is to ensure that something does, which will hook the customer to browse more.

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Retail Loyalty Diversity Objective 126

The Horizons Tracker

NOVEMBER 28, 2022

The survey found that while over 65s hold considerable spending power, they’re generally being overlooked by online retailers, with just 12% of respondents saying they felt understood by the brands they engage with. The post Online Retailers Failing To Cater For Older Shoppers first appeared on The Horizons Tracker.

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Retail Brand Survey Audience 121

CEO Insider

JULY 19, 2021

As someone on the frontlines of the retail and manufacturing industries, I have seen […]. The post Three ways online retailers can overcome supply chain turmoil appeared first on CEOWORLD magazine. Copyright The CEOWORLD magazine Limited 2021. All rights reserved.

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Supply Chain Retail Magazine Industry 119

The Horizons Tracker

DECEMBER 6, 2021

The researchers focused their attention on service-sector businesses, such as gyms, restaurants, and retail shops, but excluded essential outlets, such as gas stations and grocery stores. The post Retail Businesses Take Cues From Each Other During Covid first appeared on The Horizons Tracker. Chain reaction.

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Retail Guidelines Uncertainty Follow-up 124

Strategy Driven

DECEMBER 27, 2022

Your retail store is not going to be the same again. This blog talks about a few things you never knew about retail software tools and platforms. You can eliminate any potential human error by employing the most suitable retail solution for your business. The coming year is going to be a lot more exciting.

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Retail Software Learning Curve Constraint 111

Let's Grow Leaders

AUGUST 23, 2021

I had been promoted to lead a 2200 person retail sales team at Verizon. And, fourteen out of fourteen had been in retail sales for their entire careers. There was one time in my career where I was absolutely certain that my team didn’t like me. The problem was I had zero sales experience.

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Team Influence Retail Course 462

CEO Insider

JUNE 28, 2022

But consumers remember the brand experience, which makes it important for retailers to pay attention to the entire experience they create. As technology continues to be introduced for convenience purchasing, it’s important for retailers to adapt and pivot to technologies that […].

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Retail Industry Magazine Brand 105

Lead Change Blog

MARCH 12, 2014

“people ask me why it’s so hard to trust people, and i ask them why is it so hard to keep a promise?” ~ QTangel, boardofwisdom.com My buddy, George, told me the other day about the new manager where he works, a nation-wide retail store chain. There are dozens of employees at his location.

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Human Resources Retail Influence Leadership Development 342

N2Growth Blog

MARCH 5, 2024

Integrating young talents into decision-making processes allows organizations to tap into valuable insights, especially pertinent in sectors like fashion, food, and retail, where younger consumer preferences are pivotal.

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Organization Fashion Retail Innovation 417

Leading Blog

MAY 6, 2024

Singling out just one segment of industry, consider some of the ways retailers are putting AI to use: Every interaction online is analyzed to better understand customer’s shopping patterns, click-throughs, and page views. This information guides retailers to align their offerings with emerging trends.

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Retail Trends Operations Brainstorming 383

Let's Grow Leaders

SEPTEMBER 29, 2021

I had been promoted to lead a 2200 person retail sales team at Verizon. And, fourteen out of fourteen had been in retail sales for their entire careers. There was one time in my career where I was absolutely certain that my team didn’t like me. The problem was I had zero sales experience.

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Video Team Retail Influence 439

Strategy Driven

SEPTEMBER 23, 2023

Choosing the right retail space is a crucial decision for any business owner. Whether you’re launching a new retail venture or relocating your existing business, there are several key factors to consider when selecting a retail space. The location of your retail space can greatly influence your business’s success.

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Retail Due Diligence Budgeting Merchandising 95

Strategy Driven

MARCH 15, 2023

You can see that America had 442,000+ retail stores back in 2019, and these numbers are bound to increase. So, here are a few tips to help you open and manage your retail store in this ever-changing economy: 1. Attract Potential Customers A clean, clutter-free, and well-stocked retail store will attract more customers.

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Retail Tips Succession Management 94

Strategy Driven

AUGUST 22, 2024

Retailers face numerous challenges in managing their operations effectively. A study found that many retailers struggle with managing operational tasks efficiently. By outsourcing specific tasks, retailers can enhance their performance. In this context, achieving efficiency and accuracy becomes crucial for success.

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Outsourcing Retail Compliance Efficiency 78

Let's Grow Leaders

AUGUST 27, 2014

Retail is always a balancing act of providing great customer service and not giving away the store. We all cringed when this particular leader, let’s call him “Simon,” would walk into the store and start interacting with customers. After all, we had strict guidelines about what we could and could not do.

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Balanced Scorecard How To Simon Follow-up 486

Terry Starbucker

NOVEMBER 3, 2013

Like in a retail business, I’d look for a repeat customer count of some kind. To use the retail example again, product returns & exchanges would be a prime candidate here, although it probably would be good to tack on customer service complaints too (to go to a similar high curve as I did).

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Retail Drucker Objective Metrics 325

Michael Lee Stallard

APRIL 13, 2014

One friend of ours said that as a young retail store manager, his district manager told him that some of the store employees complained about not receiving a personal greeting in the morning. #28 Greet People First Thing in the Morning – When you first arrive at work, take the time to say hello to the people with whom you come in contact.

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Retail Management 324

Tanveer Naseer

NOVEMBER 29, 2023

That’s the situation my wife and I had to content with when we contacted a major retailer. Have you ever had the experience dealing with after-sales support where you not only get the runaround, but you spend days just trying to get someone on the phone to acknowledge your problem? Click to continue reading

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Retail Content Succession Leadership 268

Strategy Driven

JULY 26, 2024

Running a retail business is tough. Personalizing the Customer Experience In retail, personalizing the customer experience means making sure every shopper feels like the service and products are tailored just for them. For you, as a retailer, this means you could see your average order value go up.

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Customer Loyalty Loyalty Retail Strategy 88

Jesse Lyn Stoner Blog

JUNE 6, 2017

As district manager of a large retail chain, she was responsible for ten stores. Marissa was frustrated. Her district was doing well, meeting sales goals and store operations were generally smooth. The problem was that her boss, the regional manager, was a micromanager. Every time an issue arose, her boss was right in the mix […].

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Micromanagement Retail Operations Goal 267

Tanveer Naseer

OCTOBER 2, 2023

For example, when compared to other forms of business, such as retail or e-commerce, Click to continue reading When setting up a manufacturing business there are a wide range of essential considerations that need to be accounted for. The manufacturing industry is different to many other sectors of industry for a variety of reasons.

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Tips Retail Succession Industry 251

Leading Blog

JULY 26, 2021

We updated health and safety procedures, employed technology to streamline billing and appointment scheduling, digitized our designs, added retail elements, and provided respectable wages for our artists and employees to let them know their importance to the business. Here are some additional ways that we elevated our brand above the fray.

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Brand Mission Statement P&L Retail 308

Next Level Blog

APRIL 12, 2021

Retail vs. Wholesale – I’ve long been a proponent of the idea that leadership communications can be either retail or wholesale. Retail communications is one to one. Retail communications is best used to ensure clarity around next steps, assess performance and establish connection.

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Retail Content Information Tips 245

Strategy Driven

FEBRUARY 20, 2023

Regarding budgeting for retail space, several key factors must be considered. First and foremost, you’ll need to determine how much space you need and what location you want to be in. This will largely determine your rental costs, which can vary greatly depending on factors such as the size and location of the space.

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Budgeting Retail Long-term Cost 97

Strategy Driven

AUGUST 8, 2023

Starting a retail shop comes with excitement, adventure, and challenges. However, with a lot of competition in the retail market, how do you make your brand unique and noticeable? This blog post will give tips to help your startup retail shop stand out. This includes a logo, color scheme, tagline, and so on.

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Retail Tips Workshop Brand 81

Joseph Lalonde

DECEMBER 28, 2021

The innovative ecommerce retailer and tech firm says that it can work out exactly what consumers select via its “walk […]. The grocery industry is going through a highly disruptive period. Amazon is now bringing a brand new business model to the sector where customers literally walk in, pick up what they want, and walk out.

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Industry Retail Business Model Brand 217

Leading Blog

MARCH 4, 2021

Thinking carefully and precisely is very hard work – perhaps even harder than the physical labor of digging ditches, or the emotional labor of smiling at retail customers. But if you actually make them think , they will hate you.

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Entrepreneur Retail Learning-by-Doing Energy 284

Leadership Freak

FEBRUARY 1, 2023

Losses from theft, fraud, and other retail… Continue reading → Organizations would be rich if they stopped losing money. 20% of every dollar earned by a company in the US is lost to employee time theft.

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Efficiency Planning Retail Organization 209

N2Growth Blog

JULY 8, 2022

At the same time, they continue to appreciate the advantages of the shopping experience and the immediacy provided by the various retail environments. This has enabled a vital e-commerce channel infrastructure with retail stores implementing a “click and collect” delivery model.

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Trends Agility CEO Chief Executive Officer 368

Lead Change Blog

MARCH 24, 2021

From retail to healthcare to education, we all know that customer retention is a primary objective for many organizations, and rightfully so! But what is it that causes your customers to keep coming back? It’s more than just good service: there’s a science behind brand loyalty.

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Webinar Loyalty Retail Objective 233

Engaging Leader

NOVEMBER 1, 2018

The home improvement store chain Lowe’s was named #1 among Fast Company’s 2018 Most Innovative Companies, for augmented and virtual reality, as well as #1 for innovation among specialty retailers on Fortune’s 2018 World’s Most Admired Companies.

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Storytelling Company Retail Innovation 177

Let's Grow Leaders

SEPTEMBER 13, 2021

Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store. For many leaders, emotional splash comes from their intensity and drive-useful attributes, but ones that need to be managed. Emotional splash takes many forms.

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Leadership Self-aware Stress Positioning 475

Leading Blog

MARCH 1, 2021

In Why Startups Fail, Eisenmann reveals his findings: six distinct patterns that account for the vast majority of startup failures.

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Books Leadership Attrition CEO 376

Lead on Purpose

JULY 16, 2018

Maquita Donyel Irvin One day, I was having lunch with John, a successful CEO of a national retailer. Guest article by Glain Roberts-McCabe “She was completely whole and yet never fully complete” ?Maquita Like most executives in highly pressured sectors, John feels … Continue reading →

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Retail CEO Leadership Article 189