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Gleeson provides us with several mental models to help us navigate misfortune, pain, and uncertainty. One simple but effective model Gleeson offers for this is the Five-Step RootCauseAnalysis. When we understand cause and effect—the consequences of our behavior—we can grow and move forward.
Leaders, anxious to do something about it, began a rootcauseanalysis and did surveys to clarify the extent of the problem and solicit solutions. We now live and work in a world of ambiguity and uncertainty where complex challenges demand collaborative and disruptive thinking. Here’s an example. Are you sure you know?
Rootcauseanalysis. Most of the entrepreneurs I had interviewed had successfully moved to having their own business, and best of all, have changed their way of thinking, their way of approaching to uncertainty, to customers, to money. Leadership. 7) Institute modern methods of supervision. 8) Drive out fear.
Heisenberg’s uncertainty principle states that the act of observation alters that which is being observed. Martha, who manages a staff of hundreds at a health care facility, says she uses a “rootcause” analysis to decifer digital errors and distinguish between a mistake caused by a systemic failure or individual oversight.
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