article thumbnail

Embrace the Suck

Leading Blog

Gleeson provides us with several mental models to help us navigate misfortune, pain, and uncertainty. One simple but effective model Gleeson offers for this is the Five-Step Root Cause Analysis. When we understand cause and effect—the consequences of our behavior—we can grow and move forward.

article thumbnail

Two Keys for Today’s Leaders

Lead Change Blog

Leaders, anxious to do something about it, began a root cause analysis and did surveys to clarify the extent of the problem and solicit solutions. We now live and work in a world of ambiguity and uncertainty where complex challenges demand collaborative and disruptive thinking. Here’s an example. Are you sure you know?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Applying a Model for Small Business Continual Improvement

Deming Institute

Root cause analysis. Most of the entrepreneurs I had interviewed had successfully moved to having their own business, and best of all, have changed their way of thinking, their way of approaching to uncertainty, to customers, to money. Leadership. 7) Institute modern methods of supervision. 8) Drive out fear.

Deming 28
article thumbnail

Is It Ever OK to Break Into Your Colleague’s Computer?

Harvard Business Review

Heisenberg’s uncertainty principle states that the act of observation alters that which is being observed. Martha, who manages a staff of hundreds at a health care facility, says she uses a “root causeanalysis to decifer digital errors and distinguish between a mistake caused by a systemic failure or individual oversight.

EPM 8