Six Disciplines
AUGUST 9, 2013
That nation continued to grow stronger economically, however, while cell phone technology emerged. India lacked the capital and economic development to build a national telephone infrastructure to service all of its homes, thus remaining essentially phoneless for decades. landline phones.
Six Disciplines
FEBRUARY 8, 2013
That nation continued to grow stronger economically, however, while cell phone technology emerged. India lacked the capital and economic development to build a national telephone infrastructure to service all of its homes, thus remaining essentially phoneless for decades. landline phones.
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Harvard Business Review
MARCH 23, 2011
Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.
Harvard Business Review
AUGUST 25, 2014
But the disconnect between sales and strategy (in this case, a lack of strategy to deal with a technology that is redefining the market and customer behavior) is the hidden subtext of the book. Thomas is doing his best to maintain Xerox’s share in copiers. Even Dorsey, as great an observer as he is, misses it. this comeback.”
Harvard Business Review
JANUARY 30, 2013
Then we got talking about the odometer on my Nissan Pathfinder: Is a car that can go 300,000 miles a case of over-engineering or TQM excellence? Would the "Everything is a case study" view of the world have helped Eastman Kodak executives think through digital technologies earlier? It was a debate worth at least 40 miles.
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