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As my regulars know, I’ve recently left my job as a Verizon Wireless executive to pursue my entrepreneurial dream. I promise that my blog will continue to be about ways to support you.
I used this technique to move to a completely new side of the business, from Verizon to Verizon Wireless and establish an entirely new network (pun intended). Two of the best executive roles I’ve had came from such Informational Interviews , and eventually the real interviews once a job was available.
She most recently served as Executive Director of the Strategic Partnership Channel at Verizon Wireless where she transformed customer service outsourcing, working with companies and call centers to build great customer experiences and strong cultures.
She most recently served as Executive Director of the Strategic Partnership Channel at Verizon Wireless where she transformed customer service outsourcing, working with companies and call centers to build great customer experiences and strong cultures.
Here are a few insights provided during an interview of Selina Lo, president and chief executive of Ruckus Wireless. Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times.
Marconi companies in other countries would dominate wireless transmissions for twenty years. Finding no local support, he moved his experiments to England and gained the support of Sir. William Pierce, a high-level executive of the British Post Office. The British Marconi Company was founded in 1897.
Denny Strigl , former CEO and president of Verizon Wireless, recalls in Managers, Can You Hear Me Now? We lose self-awareness and therefore our sense of the impact we are having on others. We would do well to remember the Stripes Rule.
When I read Whitney’s new book, I was struck by how her model reflected my own journey of taking the leap from Verizon Wireless executive to entrepreneur. In this week’s Asking for a Friend, I speak with Whitney Johnson, author of Smart Growth, about how to support your team along the S curve of employee growth.
Former CEO and president of Verison Wireless, Denny Strigl explores nine specific behaviors that leaders do and don’t do that make them serious performers, marginal performers, or failures. In "Managers, can you hear me now?" he says it’s all about behavior. Managers Fail to Build Trust and Integrity.
When you look at the Google ratings for Round Room Holdings’ TCC and Wireless Zone, two Verizon Wireless retailers with approximately 1,200 retail stores throughout the U.S., GUEST POST from Shep Hyken Often, the best companies to do business with are the best companies to work for. you’ll find they are “hitting it out of […]
A former Verizon Wireless executive, she has over two decades of experience in customer service, sales, and human resources. Karin Hurt is the award-winning author of several books and an Inc. Top 100 leadership speaker. She provides leadership development programs for organizations around the world. Idea Inspiration Summit July 23.
A former Verizon Wireless executive, she has over two decades of experience in customer service, sales, and human resources. Karin Hurt is the award-winning author of several books and an Inc. Top 100 leadership speaker. She provides leadership development programs for organizations around the world. Idea Inspiration Summit July 23.
StrategyDriven Enterprises LLC and Xen Wireless form StrategyDriven Analytics to provide utility industry executives and managers with asset management program benchmarking data supporting operational and investment decisions and fleet and individual plant performance assessments. About Xen Wireless. Consider leaving a comment!
Former Verizon Wireless CEO Denny F. Strigl offers a revealing insight into how he led the company in his new book, Managers, can you hear me now? -- co-authored by Frank Swiatek.
In cities, new 5G wireless networks will be the first generation of cell network designed to connect more than just phones. 5G and Satellite Networks: As we have all experienced during pandemic-enforced captivity, broadband bandwidth matters. This decade, two networking technologies will bring broadband internet to every corner of the earth.
A former Verizon Wireless executive, she was named to Inc. He has shared the stage with other notable business icons like Sir Richard Branson, Sir Bob Geldof and even presented a workshop in the presence of President Barack Obama. His new book is The Potential Matrix. Magazine’s list of great leadership speakers.
The services are provided via agents with wireless tablets who travel to remote regions in mobile vans. Sevamob provides healthcare and advisory solutions to the BoP masses in Northern India. The business model is subscription based and very affordable around $2 / month. At the other end of the spectrum is LG.
I travel "just about everywhere" with it, and even got the extra Bluetooth wireless keyboard. I can get more of the right things done.if I study my own methods. For example, I've turned to writing blog posts and article drafts on my iPad. I find that I stay "in it" longer when I'm working off the iPad.
Bob''s blog entries Brooke Manville decisions made by a Great Organization tend to be much better than those made by a Great Leader integrative thinking Judgment Judgment Calls Laurence Prusak Left brain is shorthand for a deliberate and analytical approach to problems solving Left Brain [comma] Right Stuff: How Leaders Make Winning Decisions Noel (..)
A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and Human Resources. No one wants to work for a boss who sets them up to fail, even it’s unintentional. About the Author Karin Hurt is a keynote speaker, top leadership consultant, and CEO of Let’s Grow Leaders.
I’d been giving out recognition awards on my massive “road trip,” a 27 states in 45 days kind of tour of motivational kick off meetings in Verizon Wireless’ outsourced call centers. One of the most important leadership lessons of my life happened five minutes after I stepped off that stage.
When I took over responsibility for 100 or so Verizon Wireless stores our biggest problem was a saturated market. When the results really suck, and everything’s been tried, solving the problem from a different angle is often just what will change the game. Approach 2: Redefine Markets. Everyone had a cell phone.
Next he told me that with my reservation, wireless internet would be free. First he asked me if I wanted a USA Today newspaper in the morning. I said that I would. Then he asked if I’d like any other newspapers. I said that one is fine. He explained how I would be able to log on and asked me if I understood. I said that I did.
Here are some wise guidelines that Verizon Wireless has used to promote effective, efficient and responsible e-mail use within its company. Strigl, former CEO and President of Verizon Wireless. Are you leading an organization where e-mail communication is ineffective? written by Denny F.
The bad news is that most wireless networks are easily cracked, meaning someone next door or in a car outside your house can use your network for illegal activity. Even worse, it is possible for someone on your wireless network to access other devices connected to the network, which is a serious security breach.
My current frustration is logging into a wireless network in an airport lounge. I do have some concern that he might be trying to hone in on my business deals though. Perhaps it is the way he dresses. + My current pet peeve is technology that does not add value. Why should it take 3 minutes?
Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee. He explains that good coaches help performers by: Keeping them focused. Giving them objective, helpful feedback. Acting as a sounding board for new approaches. Identifying blind spots that may be holding the performer back.
Wireless carriers predict how likely it is you will cancel and defect to a competitor — possibly before you have even conceived a plan to do so — based on factors such as dropped calls, your phone usage, billing information, and whether your contacts have already defected. The system grades as accurately as human graders.
I also watched the evolution at Verizon Wireless in this regard. I’ve seen this first hand, when I look back at the most creative times in my career and in how I’m approaching my business now, the best solutions came when we felt the most stretched.
When 2 decades later I led the outsourced call center channel, it became obvious in about 37 seconds that these outsourced employees working for Verizon Wireless were wild about getting a hold of some VZW gear and would be honored to wear it. Here I was ready to be a spokesperson and to wear it proudly, but I couldn’t figure out how!
I recently ran into a guy who once worked on my sales team at Verizon Wireless who was now working at a small company where I was now consulting. Sure you’ve got competing goals, but be crystal clear on how they can change the game and what you need them to do to make that happen.
I learned the value of a great one-on-one meeting from my boss, Mel, when I took over a new division at Verizon Wireless. On the other hand if you’re doing one-on-one meetings, and they feel like a waste of time on either side, read on to discover a few tips to make them more impactful.
The plethora of wired and wireless connections has created a fast moving and ever changing security landscape (posture). What are the most to least critical people, business processes, and systems that make up daily operations inside the business? People Component of Cybersecurity Investing.
Wired vs Wireless. However, a wireless one can be carried around by a person and is much more useful if working alone or for personal use when out travelling. However, a wireless one can be carried around by a person and is much more useful if working alone or for personal use when out travelling.
MINIMIZE interruptions: As I'm writing this, from a coffee shop in Santa Barbara (Coffee Cat), my BlackBerry® is behind my laptop so I can't see the blinking red light, and I've turned off the wireless connection to my computer.
Yeah…when reception desk staff wanted a wireless printer.” Well the reception staff wanted a wireless printer, I made an appointment with Steve to talk about this, see what model and set-up systems would work best for the area and needs…and then when I introduced the idea in an operations team meeting. Tell me about that.”
PoE Switches: Power over Ethernet switches provide power to devices like IP cameras and wireless access points through Ethernet cables, simplifying the deployment of such devices. Access Points: These devices allow wireless devices to connect to the network. They form the first line of defense against cyber threats.
It has all the bells and whistles; its wireless, Bluetooth compatible and an all in one (fax, scanner, and printer) machine. HP used to be synonymous with great products, but lately quality is not the immediate adjective you would jump to when you describe HP Products. Take for example my LaserJet printer.
Here are some wise guidelines that Verizon Wireless has used to promote effective, efficient and responsible e-mail use within its company. Strigl, former CEO and President of Verizon Wireless. Are you leading an organization where e-mail communication is ineffective? written by Denny F.
Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee. He explains that good coaches help performers by : Keeping them focused. Giving them objective, helpful feedback. Acting as a sounding board for new approaches. Identifying blind spots that may be holding the performer back.
The radio was initially seen as a “wireless” substitute for the electric telegraph for communicating between two ponits that could not be connected by wire, such as ship to shore, and only later as a means of “broadcasting” communication to a mass audience.
Many new models include automatic double-sided printing, scanning, and even wireless connectivity. For example, wireless devices allow employees to print from their smartphones or laptops without physically connecting to the printer. They are smart, efficient, and designed to streamline office processes.
The IoT itself is already growing extremely rapidly, and 87% of mainstream consumer still don’t understand it all. This lack of knowledge ensures that along with the benefits of connectivity, so too will arise problems.
Here are some wise guidelines that Verizon Wireless has used to promote effective, efficient and responsible e-mail use within its company. Strigl, former CEO and President of Verizon Wireless. Are you leading an organization where e-mail communication is ineffective? written by Denny F.
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